|
»
• How Can I Contact You?
You may Contact Us by email at Admin [at] Datepetlovers [dot] com
• Where Can I Contact You by Regular Mail?
You can write to us at Datepetlovers, c/o Versatile Visions Inc, 280 Nelson Street Suite 608, Vancouver, V6B 2E2, British Columbia, Canada.
• How do I Report Abusive Members?
To report online abuse, email us immediately with details of the incident at Abuse [at] Datepetlovers [dot] com. You can also use our Contact Us Page.
»
• Why Do You Need to Verify my Email Address by sending an activation code?
To process your membership, we need to verify that your email address is legitimate and able to receive normal business communications from us.
• What Happens if my Email Address Doesn`t Verify?
Unfortunately we will not be able to consider you a member of Datepetlovers.com.
If there`s a problem, please Contact Datepetlovers.
• I do not Want to Give out my Private Email Address, what do I do?
We suggest that you create a new email address to use only for dating purposes. We recommend Goggle`s free Gmail.
• I forgot which Email Address I log in with, what do I do?
You could refer to the Membership Details Email sent by us at the time you joined our site or, from the Member`s Login Page, click on Forgot Password and follow the instructions.
• How Do I Change my Email Address?
To change your email address or password, go to Admin at the top of your screen, then click on Manager.
• Will my Email Address be Sold to Mailing and Spam Lists?
No, your email will not be sold by us to anyone. Please see our Privacy Policy and Terms of Use Agreements for details.
• Why do i see"<banned email>" in some of the mail messages i receive?
It is against Datepetlovers.com policy to display members email addresses anywhere on the site to protect everyone`s right to privacy.
• How Can I Find Out if I Have Datepetlovers.com Mail?
We will be sending you an email notifying you that you have received Datepetlovers.com mail from another member. Also, when you log in you will be able to see how many new email messages are waiting for you!
• What are My Datepetlovers.com Email Options?
Find your Datepetlovers.com Email Options Settings in the Preference Section. Go to Admin at the top of your screen, then click on Manager.
»
• Datepetlovers.com Shows my Email Address as Already Taken when I Try to Sign Up, what should I do?
Perhaps you already have an account with us. Try the Forgot your Password option and your login infos will be sent to you.
• Is Datepetlovers.com a Legitimate Website?
Yes, it certainly is! Datepetlovers.com is owned by Versatile Visions Inc., a corporation established in 2004 and located in Vancouver, British Columbia, Canada.
• Can Anyone use Datepetlovers.com?
No! To use Datepetlovers.com you must be of legal age and agree to our Terms of Use Agreement.
• Before buying a Membership, Can I try Datepetlovers.com for Free?
Yes! You can log into Datepetlovers.com as a Guest or as a Free Member. Both have different and limited functionalities. Full access to the site is available through Paid Memberships only.
• What is Meeting Online?
It`s a Datepetlovers.com Philosophy!…. and also a Datepetlovers.com Page found at the bottom of your screen, full of informations, resources and tips about going from the online relationships you have formed to your first face to face meeting!
»
• What is my Screen Name?
Your Screen name is the name by which you will be known to other Members on this website.
Your Screen Name should have at least 3 characters.
• What is my Username?
Your Username is the name you use to login to this website, along with your password.Your Username should have at least 3 characters.
• I Forgot my Username, what should I do?
If you registered with a legitimate email address your username and password can be resent to you. Entering a different email address from the one you registered with won`t work. Just click on the Forgot your Password link and follow the instructions.
• Why do I need to re login to the site after a while?
After 15 minutes of inactivity, any and all users become consider Logged Out.
• Can I post my Classified Ad again after the 14 days are over?
Yes!You may repost your Classified Ad as many times as you like.
• Why won`t the system accept my Postal Code?
You need to leave a space in typing in your postal code: typically it needs to look like this V5K 2B1.
»
• Why Should I buy a Membership?
Paid Members are the only members with total access to all features and control over their membership.
• How Much does a Membership Cost?
Regardless of the membership plan you purchase, our subscriptions cost less than $0.50 a day. However, the longer the plan, the smaller the daily cost. For more information please see our Datepetlovers Membership Page.
• What are my Membership Options?
We offer weekly, monthly, quarterly (3 months), semi-annual (6 months).
• How do I Cancel my Membership?
To cancel your Datepetlovers.com Dating Site Membership, go to Admin at the top of your screen, then Manager and click on Cancel Membership.
»
• What are the Features Available to Paid Members Only?
To see the complete list of Features, please see our Membership Page at the top and bottom of your screen.
• Can I appear Offline if I want to?
Yes You Can! Datepetlovers.com offers this great feature…to paid members only. Go to Admin at the top of your screen, then Manager, then to the Preferences Page and follow the instructions.
• What is Send a Kiss?
Send a Kiss is a way of sending other members an instant show of interest, you flirt!
• What does Blocking someone do?
Blocking another member will put that person on your block list where they will not be able to communicate with you via Datepetlovers.com. Blocked members will remain black listed until you chose to unblock them.
• What is a Favorites List?
A Favorites List is the best way to keep track of your favorite Datepetlovers.com members, by putting them on your list!
• What is the 'Who is Online' Feature?
The 'Who is Online' Feature is a quick way to see who is online at the same time as you are!
• What is the Featured Profile?
Your photo and profile can be randomly featured on the site for all to see, giving you more exposure and perhaps more emails! Set this option in Admin at the top of your screen, Manager, then Preferences.
• What is Rate Members?
Is for members to rate each other : you can rate others, others can rate you, just for fun! Select your options in Admin at the top of your screen, Manager, then Preferences.
»
• I Forgot my Password, what can I do?
If you registered with a legitimate email address your username and password can be resent to you. Entering a different email address from the one you registered with won`t work. Just click on the Datepetlovers Forgot your Password link and follow the instructions.
• How Do I Change my Password?
From the main Member page, click on the 'Admin' drop down, then chose 'Manager' and follow instructions.
Your password needs to be at least 3 characters long.
»
• What Method of Payment can I use at Datepetlovers.com?
We accept major credit cards. Sorry, no direct debit, no Monopoly money.
• What do i do if i dont have a credit card?
You should Email Us at Datepetlovers. Datepetlovers also accepts personal checks. Your membership will activate or upgrade once the check clears with our bank.
• Are My Online Transactions with Datepetlovers.com Secure?
All credit card information provided to us and our bank is encrypted using a Secure Socket Layer. You should see a small closed padlock in the right hand corner of the screen whenever you are providing your credit card information to make a payment.
»
• Do I Need to Post Photos?
Posting photos in your profile is a personal choice, however, members with photos usually get more responses!
• Who Can See My Photos?
Anyone who uses Datepetlovers.com can see your photos: guests, free, and paid members.
• My Photos have not been Posted Yet, Why?
All photos are subject to an approval process. All photos must meet our guidelines. Your photos are awaiting the approval process.
• How Many Photos can I post?
You may post one photo in your profile and up to 10 photos in your photo album.
• Can I change my Photos?
Yes! You can change your photos at your convenience. However, each new photo posting will be submitted to an approval process.
• How does the Photo Album work?
You need to give others your code for them to see your Photo Album. See the 'Admin' drop down, chose 'Manager', then 'Preferences' for private code and settings.
»
• What is your Privacy Policy?
Our Privacy Policy clearly defines what information we collect about you, how we use this information, and how we protect your privacy. The link to our privacy policy is posted at the bottom Datepetlovers.com pages.
• Why Do I Have to Give you Personal Information?
We require personal information from you to allow us to process your membership and to help us provide you with an exceptional experience when you use our service. For a more detailed explanation of how we use personal information please go to our Datepetlovers.com Privacy Policy Page.
• Will You Share My Email Address and Personal Infos with Anyone?
We do not share any of your personally identifiable information with other Datepetlovers.com members. For a more detailed explanation of what personal information we will share please go to our Privacy Policy Page.
• Is My Personal Information Safe And Secure?
We use standard industry practices to safeguard the privacy of your personal information, including but not limited to firewalls, Antivirus, Antispyware, and SSL Encryption. For a more detailed explanation of our security information please go to our Privacy Policy Page.
»
• How do I Change my Profile?
To change anything in your profile, go to Admin at the top of your screen, then Profile . Simply choose which part of your profile you wish to edit, and click Update to save your changes.
• Do I need a Profile?
Yes, you need to fill out a profile. Some questions are required for you to fill out, the others are optional. We suggest that you fill out as much as you can, so others can find out about you.
• What are Your Photos and Profile Guidelines?
Please see our Photos and Profile Guidelines in the Membership Page at the top and bottom of your screen.
• Who Can See My Profile?
Only Free and Paid Members of Datepetlovers.com can see your profile. Guests to the site (those who have not registered and have not been verified), cannot see your profile.
• My Profile has not Been Posted Yet, Why?
Your profile (and photos) are subject to an approval process. All profiles must meet our Guidelines .Your profile is in the process of awaiting approval.
• Can I Make Changes and Updates to My Profile?
Yes you can! Just log into your profile and make the edits you want. Remember, changes are also subject to an approval process.
»
• What is The Most Secure way to Log Out of Datepetlovers.com?
The most secure way to log out of our site is to use the logout button at the top of each pages before closing your browser.
»
• What is Your Terms of Use Agreement?
Our Terms of Use Agreement explains the rules and polices of our service. You must agree to them prior to becoming a member. The link to our Terms of Use Agreement is posted at the bottom of Datepetlovers.com pages.
• What if I chose to not agree to the Terms of Use Agreement?
If you chose to not agree to Datepetlovers.com Terms of Use Agreement by not clicking on the check box asking for your agreement, then you will not be able to become a member.
»
• What are Testimonials?
Also known as Happy Endings, Love Stories, For Ever After, It Was Fantastic, etc, Testimonials are when people meet and have a good enough time to want to post their story on the site!
• Who Can Write A Testimonial?
Anyone who has a Meeting Story to tell!
• Are those Stories Real?
You bet they are! In today`s fast paced life, more and more people find the convenience and anonymity of online dating to be just what they are looking for. Our Testimonial Stories are about those who have taken their online connections and made them the real life`s satisfaction!
Thank You For Choosing Datepetlovers.com!
|
